Terms of sale

What you are buying, how you receive it and what you can do if you change your mind.

from COP 370,000 COP 400,000 COP 430,000 COP 460,000

Who sells

Corporación Gran Fondo Boyacá Mundial, the non-profit organiser of the event, based at La Ciclería Café Taller — Cra. 16 #19-28, Duitama, Boyacá.
For anything about your order: gfboyacamundial@gmail.com.

Prices are shown in Colombian pesos, with any applicable taxes already included.
Payment is processed by Wompi. The organisation never sees or stores your card details.
An order is only confirmed once Wompi confirms the payment. Returning from the payment page to our site does not, on its own, mean the payment went through.

We ship your order anywhere in Colombia at a flat rate. The organisation generates the waybill and shares the tracking number with you.
In-stock items ship immediately.
Made-to-order products from the 2026 line are made in weekly batches: whatever is ordered by Sunday, end of day Colombia time, ships within two weeks of that Sunday. With one of them in the order, the whole shipment leaves on that date, which we confirm in your order email.

Some products are made to order. Those from the 2026 line go in batches that close every Sunday: each product page says until when your order joins the current batch and the latest date it ships.

In distance selling you have five (5) business days from delivery to withdraw, under article 47 of Colombian Law 1480 of 2011. The product must be returned in the same condition you received it, unworn and with its labels on.
Picking a size — with the size guide, on the garments that have one, or from the product page’s dropdown — does not make a garment a made-to-measure product: shop garments, made-to-order ones included, carry the right of withdrawal like any other product.
Article 47 exempts several kinds of goods from this right. Two of them apply here: goods made to your specifications or clearly personalised — a garment printed with your name, for instance — and perishable goods, which is the case of the lunches. Choosing a size from our catalogue is not personalisation: those garments do allow withdrawal.
To exercise it, write to gfboyacamundial@gmail.com with your order reference within the deadline. We refund everything you paid, with no deductions, within thirty (30) calendar days of you exercising the right. The cost of returning the product to us is borne by whoever withdraws, as the same law provides.

Under article 51 of Law 1480 of 2011 you can request a payment reversal if you are a victim of fraud, if the product does not match what you ordered, if it is defective, or if it never arrives.
The request is filed within five business days of you becoming aware of the situation, with the organisation and with the issuer of your payment method.

If you picked the wrong size, write to gfboyacamundial@gmail.com with your order reference as soon as you can.
On made-to-order products the exchange is possible while production has not closed, that is, up to the cut-off date shown on the product page. Until that date the garment has not been made yet and telling us is enough.
After the cut-off date, and on products sold from stock, the exchange depends on there being stock left in the size you ask for.
A size exchange does not replace your right of withdrawal or the legal warranty: they are three different things and you can use whichever suits you.

Every product carries the Colombian legal warranty: we answer for its quality and fitness, for it working, and for it matching what we offered. It covers manufacturing, material and making-up defects, and that what you receive is what you ordered, in the size and colour ordered.
As we do not announce a longer term, the statutory term for new products applies: one (1) year from delivery, under article 8 of Law 1480 of 2011.
The warranty does not cover normal wear from use, or damage caused by misuse or by not following the garment’s washing and care instructions.
To claim it, write to gfboyacamundial@gmail.com with your order reference and photos of the defect, or come to the Expo Bici handover point. We reply within fifteen (15) business days of receiving the claim, which is the maximum the law allows a seller for answering.
If the defect is confirmed, we replace the product or refund you, at no cost to you.
If you disagree with our answer, you can take the claim to the Superintendencia de Industria y Comercio.

How we handle the data you give us when buying is described in the privacy notice.